Returns Policy

We hope you will be completely happy with your purchase but if not, we offer a simple returns process.

Changed your mind?
With our 14 days money-back guarantee, you can return any product, unused and within its original packaging for a full refund. Please note you will need to arrange and pay for the return postage yourself and we ask that you obtain a proof of purchase from the Post Office when returning an item as we unfortunately cannot take responsibility for items lost in the post. If you wish to return or exchange a product, please contact us at the earliest opportunity to arrange the return.

Incorrect or faulty item?
Thanks to our rigorous quality control process, faulty items are incredibly rare but if for any reason you have a problem with your item, please contact us as soon as possible to arrange a return and exchange or refund.
All returned items must be in their original (unused) condition with the original packaging for SPV Lights to accept a return. Once we accept a return we will issue a refund within 48 hours.

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